payment and shipping
The following conditions apply:
Shipping Terms
Domestic delivery (Germany) and the following countries: EU countries.
Shipping costs (including VAT)
We do not charge shipping costs.
Delivery of download products:
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).
Download products will be sent to you as a file by e-mail within 48 hours after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
You can download download products via a link provided by email.
This e-mail with access data for executing the download will be sent within 48 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
You can download download products in your customer account.
The download takes place within 48 hours after the conclusion of the contract (if advance payment has been agreed, after the time of your payment order).
You will also be informed about the provision by e-mail.
Unless another period is specified in the respective offer, the goods are delivered in Germany within 1-2 days, for deliveries abroad within 1-3 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
delivery times
Unless another period is specified in the respective offer, the delivery of the goods within Germany (Germany) takes place within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
- Payment by credit card
- Payment by immediate transfer (via Klarna)
- Payment by GiroPay
More payment details
When paying by credit card, your credit card account will be debited upon conclusion of the contract.
If you have any questions, you will find our contact details in the imprint.